Manage a split order

See who has paid, resend invoices and change payments.

Every split order has a details page. It lists each payment, its amount, status and invoice, with actions to manage it.

Where to find it

Depositly → Split payments → Orders → click View on an order

The same list is in Orders & balances → Split orders.

What you can do

Action

What it does

Open

Opens the payment page for an unpaid payment

Resend invoice

Emails the invoice again

Send invoice now

Sends a scheduled invoice right away

Change due date

Sets a date for one payment. The link stays the same. Only the reminder moves.

Edit payment

Changes the amount or email. The old link stops working and a new one is sent.

Add payment

Adds a new payment to the order and sends its invoice

Mark as paid

Records money taken outside Shopify, like cash or a bank transfer. The open invoice is cancelled.

Cancel share

Cancels one unpaid invoice

Cancel split

Cancels every unpaid invoice. Paid parts are kept.

Find orders

At the top of the list you can filter by type (Multiple, Shared, Installments) and by payment state: unpaid, partially paid, overdue, paid, overpaid, cancelled or expired. Click Export orders to download the list.

Good to know

  • Only open payments can be edited, marked as paid or given a new due date.

  • Cancelling can't be undone.

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